Even Your Website

Needs Regular TLC

Ready to give your website

some love?

Every long-lasting commitment needs some regular TLC to keep it running smoothly. Imagine buying your dream car and then neglecting it by never getting it serviced? No matter how well built your car is, it’ll eventually break down without some love & care. The same applies to your website – you could have the BEST developers in the world build your website but if you don’t keep it maintained then it will most likely break and cause you so much grief.

NEED TO UP YOUR GAME? WE’VE GOT YOU!

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You know you need to keep your website up to date but avoid it like the plague. Imagine never worrying about updating your theme, plugins and even WordPress ever again.

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Oh no! You sneezed halfway through editing your page and now your website is broken. What do you do? With daily backups, you can have your website easily restored.

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Thanks for signing up – now you’ll never hear from us again… Just kidding! Receive monthly reports outlining everything we have done on your site – no BS!

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You’ve heard horror stories about websites being hacked. Is your site secure? Avoid becoming the next horror story by having our experts secure & monitor your site.

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Gremlins have infected your website & your users are being redirected to inappropriate sites… awkward! You can laugh it off knowing we can handle malware removal for you.

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Perhaps you’ve been burned before or you’re not sure if this service is for you. We get it! Let us show you what we’re all about with our 30-day money-back guarantee.

Check out our

care plans

Everything we can

do for you

WORDPRESS CORE Updates

Keeping your website updated with the latest WordPress versions makes your site more secure and less prone to errors.
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Whenever a new version of WordPress is released, we’ll update your website at the right time, ensure that the update was successful, and make sure that your website is still running smoothly.

Plugin Updates

Regular plugin updates will ensure your website has the latest plugin versions installed, keeping it running at its peak.

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Plugin updates are essential for maintaining website health, security, and performance. We will regularly review your site’s plugins and perform any updates when required.

Theme Updates

Your website’s theme will always be up to date with the latest release as we will keep your theme updated regularly.

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Keeping your theme up to date is crucial in making your website more secure, functional, and compatible with the latest plugins and WordPress core features.

Daily Malware Scan

We will scan your website to ensure your site is clean from any malicious code that may be hidden within your website files.

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We will scan your website to make sure it is not infected with malicious files/code. If there is an issue, we’ll let you know what needs to be done.

Secure Backups

Your website files and database will be saved daily to a secure cloud-based system. We keep 90 days of backups within our system.

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We will perform daily backups of your site and keep a history of the last 90 days of backups. If at any point your site needs rolling back for any reason, we’ve got you covered.
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Detailed Report

We’ll send you a monthly report with all the information you need to know about what we’ve done to care for your website.

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You will receive a detailed report so you know exactly what’s been happening with your website. It will include details about updates carried out, malware detection, and more!

Email Support

Email support is included on all plans. You can email us with any questions or concerns regarding your website and we will get back to you as soon as possible. We’re here to help!

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We understand you may have questions, concerns or need some advice regarding your website. Feel free to email us with your queries and we will do our best to get back to you as soon as possible. Generally 1-2 business days.
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Security Hardening

Professional & Premium Plans Only
We will harden the security of your WordPress site to prevent any malicious code/files from being inserted into your website.

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Our Professional and Premium plans include advanced security hardening. Including:

  • Deep malware detection
  • Powerful Firewall
  • Attack Prevention
  • WordPress Hardening

Priority Support Tickets

Professional & Premium Plans Only
We offer priority support tickets where you can submit anything from a technical fix to a basic content edit and we’ll get it done.

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A content edit is anything that takes 30 minutes or less to resolve and can generally be handled within the admin panel of your WordPress site.

For example: Adding or editing content like blog posts, WooCommerce products, pages, editing menus and widgets, installing and activating plugins, and much more.

Malware Removal

Premium Plan Only
If malware is detected on your website, you can be sure we will be there to handle it as soon as possible for you.

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Malware will be extremely rare when powerful security is implemented into your site. However, sometimes it can still get in through various ways. If this does occur, we will be there to clean it up quickly and correctly!

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Uptime Monitoring

Premium Plan Only
We will monitor your website to ensure it hasn’t gone down. We will notify you of what to do next if this happens to your site.

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Having your website go down is a headache we all want to avoid. In our premium plan, we will monitor your site to make sure we can get on top of any down time. If this does occur, we will find the source and let you know where to go from there.

Speed Optimisation

Premium Plan Only
We will perform an initial speed optimisation (valued at $249). We will then monitor your site’s performance every month.

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Every second counts when it comes to how fast your website loads.

Your users could be leaving your website before it even loads if your website is not performing well.

We will implement an initial speed optimisation on your website. We will then maintain your website’s performance every month.

You will never have to stress about the performance of your site again!

Compare our

care plans

Basic

$107/month

paid annually

Maintenance

Wordpress Core Updates
Theme Update
Plugin Updates
Secure Cloud Backups
Access to 90 Days Backup History
Uptime Monitoring

Support

Email Support
Priority Support Tickets (per month)

0

Security

Daily Malware Scans
Firewall Intrgration
Brute Force Attack Prevention
Traffic Monitoring
Login Monitoring
Malicious IP Blocking
Malware Removal

Performance

Monthly Speed Optimisation Service
Monthly Website Performance Report
Premium Caching Plugin
Premium Image Optimisation Plugin

Fine Print

No Lock-in contract
30 Day Money Back Guarantee
Monthly Maintenance Report

Maintenance

Wordpress Core Updates
Theme Update
Plugin Updates
Secure Cloud Backups
Access to 90 Days Backup History
Uptime Monitoring

Support

Email Support
Priority Support Tickets (per month)

Security

Daily Malware Scans
Firewall Intrgration
Brute Force Attack Prevention
Traffic Monitoring
Login Monitoring
Malicious IP Blocking
Malware Removal

Performance

Monthly Speed Optimisation Service
Monthly Website Performance Report
Premium Caching Plugin
Premium Image Optimisation Plugin

Fine Print

No Lock-in contract
30 Day Money Back Guarantee
Monthly Maintenance Report
Premium

$327/month

paid annually

Maintenance

Wordpress Core Updates
Theme Update
Plugin Updates
Secure Cloud Backups
Access to 90 Days Backup History
Uptime Monitoring

Support

Email Support
Priority Support Tickets (per month)

3

Security

Daily Malware Scans
Firewall Intrgration
Brute Force Attack Prevention
Traffic Monitoring
Login Monitoring
Malicious IP Blocking
Malware Removal

Performance

Monthly Speed Optimisation Service
Monthly Website Performance Report
Premium Caching Plugin
Premium Image Optimisation Plugin

Fine Print

No Lock-in contract
30 Day Money Back Guarantee
Monthly Maintenance Report
Basic

$129/month

Maintenance

Wordpress Core Updates
Theme Update
Plugin Updates
Secure Cloud Backups
Access to 90 Days Backup History
Uptime Monitoring

Support

Email Support
Priority Support Tickets (per month)

0

Security

Daily Malware Scans
Firewall Intrgration
Brute Force Attack Prevention
Traffic Monitoring
Login Monitoring
Malicious IP Blocking
Malware Removal

Performance

Monthly Speed Optimisation Service
Monthly Website Performance Report
Premium Caching Plugin
Premium Image Optimisation Plugin

Fine Print

No Lock-in contract
30 Day Money Back Guarantee
Monthly Maintenance Report

Maintenance

Wordpress Core Updates
Theme Update
Plugin Updates
Secure Cloud Backups
Access to 90 Days Backup History
Uptime Monitoring

Support

Email Support
Priority Support Tickets (per month)

Security

Daily Malware Scans
Firewall Intrgration
Brute Force Attack Prevention
Traffic Monitoring
Login Monitoring
Malicious IP Blocking
Malware Removal

Performance

Monthly Speed Optimisation Service
Monthly Website Performance Report
Premium Caching Plugin
Premium Image Optimisation Plugin

Fine Print

No Lock-in contract
30 Day Money Back Guarantee
Monthly Maintenance Report
Premium

$397/month

Maintenance

Wordpress Core Updates
Theme Update
Plugin Updates
Secure Cloud Backups
Access to 90 Days Backup History
Uptime Monitoring

Support

Email Support
Priority Support Tickets (per month)

3

Security

Daily Malware Scans
Firewall Intrgration
Brute Force Attack Prevention
Traffic Monitoring
Login Monitoring
Malicious IP Blocking
Malware Removal

Performance

Monthly Speed Optimisation Service
Monthly Website Performance Report
Premium Caching Plugin
Premium Image Optimisation Plugin

Fine Print

No Lock-in contract
30 Day Money Back Guarantee
Monthly Maintenance Report

Our Happy

clients

{
Chelsea helped fix a pesky plugin for a client which none of us could resolve. The one-off tech fix IS GENIUS!!!!!!
Thank you so so much! I’ll definitely use Alpere Digital in the future.

Kate, Your EA

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Having just jumped in for maintenance, website optimisation, migrating my site to another host, and the ongoing care package (having had it managed elsewhere that failed to meet my expectations).

I can’t afford to take any risks – my business depends on a top-notch, fast website with clean code, and Alpere delivers. Highly responsive Australian-based team, offering good value for money, and honest advice with no upsell. I can’t recommend highly enough.

Catriona, CV Saviour

{
Oh my goodness, Chelsea is a lifesaver! I was having ongoing issues with my website not functioning correctly. I had two previous web designers look at it and not be able to resolve the issue which was causing wasted time and money. Within minutes of engaging Chelsea, she had solved the issue and I had a functioning website! Thank you SO much! Can’t recommend Chelsea enough! ♡

Nat

How it all

works

Step One

Fill in your website details

Once you have signed up to one of our Care Plans you will then need to fill out your website details as best as you can via the ‘My Websites‘ page in your dashboard if you haven’t already. We will need this information for setting up your new Care Plan!

If you’re unsure of any of the information we ask for, please don’t hestitate to contact our support team here. We will be very happy to help!

Update Website Details

Step Two

Ticket Details

Track the set up process

A ticket will be automatically added to your dashboard on the ‘My Tickets‘ page for the set up of your new care plan where you can track the progress.

To get your ongoing care plan underway, we will need to implement our premium backup, security and monitoring plugin on your website. This process can take up to 3 business days to complete (this time may vary depending on the level of demand, however, it’s usually a lot quicker!).

You will be notified via email of any updates made to the ticket and when the set-up process is complete.

Step Three

Professional & Premium Plans Only

Submit a support ticket to us

Included in your professional or premium care plan are priority support tickets that you can submit to us and we’ll get it done for you!

To submit a support ticket, simply select the ‘Submit Ticket’ button within the navigation at the top of each page.

You will then be redirected to a form where you can submit your request along with any supporting documents, simply select ‘Website Support Ticket’ from the ticket type dropdown. We do ask you to submit ONE edit per submission so our team can assign your requests accordingly.

A support ticket is anything that can be applied within your Admin Dashboard or a technical fix and takes up to 30 minutes to implement. If you’re unsure if your request applies to the above, don’t hesitate to ask us here.

Submit Ticket Page

Step Four

slip into some comfy pants & relax!

Once we have completed the set up of your new care plan you can relax knowing your website is in great hands allowing you to focus on what you do best!

Website Maintenance Dashboard Preview

Have a pesky task you need a hand with?

Let us take care of any pesky tasks so you can tick them off your list and get back to doing what you do best!

Technical Fix

Content Edits

Speed Optimisation

WordPress Updates

Malware Removal

Ready to give your site some regular tlc? You’re just a click away from having one happy website