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Alpere Creative

Frequently asked questions

Are Domain & Hosting Included?

The cost of your domain and website hosting is not included in the packages as we strongly recommend you set up your own account so you have 100% ownership. But, we don’t leave you in the lurch – we can guide you through the account creation. Once your accounts are created, we can then take over and configure everything for you!

We highly recommend SiteGround for your website hosting as they are one of the best hosting providers for WordPress websites.

What is the average Turn Around?

The average turn around is roughly 4 weeks for the first review. Of course, this timeframe can change depending on the requirements and size of the website. If you have custom functionality, a lot of content or more than 8 pages – this time frame can increase.

Once we have received your content we can then give you a more accurate timeframe!

What do you need from me?

Before we begin the build of your new website we do require your content (text & images) as we design the site layout around this. The content can either be completely new (Word doc, Google doc, etc) or we can take it off your existing website if applicable.

We will also need:

  • Domain & Hosting account login details
  • Existing WordPress website login details (if applicable)

If you’re unsure about these don’t worry, we can guide you!

Do you launch the site to my URL?

Yes, of course!

We display a ‘staging’ site on one of our URL’s for your review and to make any required changes.

Once the website is approved we will then schedule a time to launch it to your live URL!

Do you offer training?

We can provide video tutorials for you on how to edit/add content throughout your website. These videos are embedded onto a private page within your website that can only be accessed if you are logged in (it will not be visible to the public)

If you would prefer 1:1 training, please let us know and we can arrange this for you. This will be an extra cost on top of the website quote.

Do you offer website maintenance?

Definitely! 

Maintaining your website is of high importance! We offer website support & maintenance under our Alpere Assist service, you can learn more here.

FAQs

Still have a question?

We’re always happy to hear from you! No matter how big or small your question, we will always get back to you as soon as we can.

Get Started

Let’s Get Your Website Underway!

Our aim is to help start ups and small businesses get started.
We have multiple package options to suit everyone’s needs and budgets.

Let’s get your website started!

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